Reports are failing to generate. What should I do?
If you attempt to generate a report and receive a time-out message, this means that the report you are trying to generate is too large.
The best way to avoid this issue is to try to generate a report with less data in it. You can do this by selecting less information to be generated (Courses, Users, etc.) or by selecting a smaller date range.
If you require the printing of large reports, please contact support ([email protected]) for assistance.