Why am I unable to log into my account?

Double check to make sure that you are entering the correct username and password into the system. If you are still unable to log in, press the 'Forgotten Password' button on the main page and enter your email address to receive an email resetting your password.

If an email is not sent or if your email address is not recognised, contact the Admin in charge of your site or the site owner. 

If you are the Admin or the site owner, contact technical support at [email protected].

If you are trying to log into the site using an Admin Account, you may need to use the Admin Portal login instead. Refer to 'How do I access the Admin Portal?' to see how.